Bug 曝光台电脑管家 crash 二则

陈子昂 · 2016年11月01日 · 最后由陈子昂回复于 2016年11月02日 · 2181 次阅读

- 软件版本

Windows 7 Ultimate Service Pack 1 [Build 6.1.7601]
电脑管家 12.0.18066.222 DF6E0633A4681CE829E344A5B83C2573

- 测试条件

针对 “清理垃圾” 功能点，制作了视频文件在下载目录下，导致清理垃圾量很大 >50gb
每次断开电脑管理会接着上次的清理进度 ok

- 测试步骤

1）在清理过程中，反复对电脑管理模式切换，产生句柄 crash
轻巧模式->经典模式->循环多次->轻巧模式出现截图情况，假死后几秒后出现 crash

抽取有用 log 如下

CallStack:
0X75D00000[C41F] KERNELBASE.dll: (-529697949,1,3,222946936)
0X756E0000[28E89] MSVCR80.dll: (222946964,1970689860,1970565352,1970562144)
0X756E0000[30E7C] MSVCR80.dll: (516,222947064,2011673370,2011673395)
0X75780000[9FAA] MSVCP80.dll: (258,0,1970310871,222949116)
0X75780000[F568] MSVCP80.dll: (257,0,222949224,257)
0X75780000[F5FE] MSVCP80.dll: (222949224,0,-1,1970883376)
0X75780000[11EE0] MSVCP80.dll: (222949416,222949360,2129475584,1902648616)
0X6E820000[20DA8] GarbageCleaner.dll: (72808276,1902648336,72808276,2129475296)
0X6E820000[1F65C] GarbageCleaner.dll: (222950264,222950236,212186880,222950236)
0X6E820000[1FD81] GarbageCleaner.dll: (222950264,222950236,2129475296,212186880)
0X6E820000[12585] GarbageCleaner.dll: (2129475296,1902648484,212186528,212186732)
0X6E820000[11DE4] GarbageCleaner.dll: (222951604,212186732,1,212186528)
0X6E820000[113F1] GarbageCleaner.dll: (222951604,212186732,1,1902647196)
0X6E820000[10ED3] GarbageCleaner.dll: (1902646452,190050568,72748848,72748872)
0X6E820000[38A0F] GarbageCleaner.dll: (1976965840,32769,1854257881,0)
0X6E820000[3BB4F] GarbageCleaner.dll: (5639984,1853874792,0,0)
0X756E0000[29BB] MSVCR80.dll: (0,1976972138,189895952,222952708)
0X756E0000[2A47] MSVCR80.dll: (189895952,2061794042,0,0)
0X77E20000[39F72] ntdll.dll: (1970153953,189895952,0,0)
0X77E20000[39F45] ntdll.dll: (1970153953,189895952,0,0)

Regs:
EAX=0D49E5FC, EBX=7578F552, ECX=00000003, EDX=00000000
ESI=7577451C, EDI=0D49EEFC, EBP=0D49E64C, ESP=0D49E5FC, EIP=75D0C41F
Bytes at CS:EIP:
C9 C2 10 00 CC CC CC CC CC 8B FF 55 8B EC 56 8B 75 08 83 FE F4 72 18 83 FE F6 77 13 8D 45 08 50 
pid=6872 init_tid=6876 crashtid=6288
Bytes at teb:
24 DD 49 0D 00 00 4A 0D 00 E0 48 0D 00 00 00 00 00 1E 00 00 00 00 00 00 00 80 F1 7E 00 00 00 00 D8 1A 00 00 90 18 00 00 
Modules:
<这里回避敏感去掉，都是我本地的>
这段证实是面向的软件，省略了部分
HWND:00100636  Title:  Class:TXGuiFoundation  WndProc:0  UserData:0
HWND:00190304  Title:  Class:TXGuiFoundation  WndProc:0  UserData:0
HWND:000703FE  Title:  Class:TXGFLayerMask  WndProc:0  UserData:6879128
HWND:00020640  Title:  Class:TXGuiFoundation  WndProc:0  UserData:0
HWND:00020644  Title:  Class:AtlAxWin80  WndProc:0  UserData:71760980
HWND:0006041E  Title:电脑管家  Class:TXGuiFoundation  WndProc:0  UserData:6879128
HWND:000804D2  Title:  Class:TXGuiFoundation  WndProc:0  UserData:0
HWND:00040624  Title:GarbageClean.regeditclean  Class:CSysHPAdapterGarbageClean  WndProc:0  UserData:72774528
HWND:000B04CC  Title:GarbageClean.garbageclean  Class:CSysHPAdapterGarbageClean  WndProc:0  UserData:72567648
HWND:00130412  Title:{19A85DED-0447-45af-AD64-1484AC003CB3}  Class:Static  WndProc:0  UserData:6529088
HWND:00090406  Title:  Class:Static  WndProc:0  UserData:0
HWND_MESSAGE children begin

Crash Signature: 5768EE37EE42B7CF5E6E7B70811E92F9
CommondLine: bugreport /buginfo:000009E4:00000D00:0055B4D8:6872 /ext1:00000000
Mini Dump Errcode: 0x00000006
GUID: fa8219521a57b47b20b3216708f4a115
WorkingSetSize[1957228544] VirtualSize[2093137920] PagefileUsage[1834291200]
Boot Time:    2016-11-01 21:53:36
Current Time: 2016-11-01 23:40:07

还有一份 dmp 如果用 windbg 可以看出更多问题，这里就不上传了。

- 测试步骤

第二种方式，如图轻巧模式切换到当前模式，整理比较久清理垃圾时，当点击红圈区域